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Customer reviews of Hollybrook Car Centre

At Hollybrook Car Centre we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Hollybrook Car Centre

Hollybrook Car Centre

Based on 150 customer reviews

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  • 5

    Great little business

    By neil A on 19 June 2020 | Verified purchase

    Bought two cars here, albeit years apart. They’re a friendly business run by the same family for around two decades. I found them excellent. Good service, excellent attention to details and honest selling.

    Reply from Hollybrook Car Centre on 24/06/20

    Thank you Neil. It was very nice to meet you both again. Hope that you enjoy the new BM, We are still getting enquiries on it now from Facebook as the advert stays live for longer. Hopfully we can make it number three in a few years. Good luck and all the best. Regards. David and all at Hollybrook

  • 5

    Fantastic Dealer - couldn’t ask for better

    By JONATHAN F on 18 June 2020 | Verified purchase

    I am a key worker and needed to change my car in the middle of the whole Covid crisis. Due to the crisis I was not able to attend the dealership to test drive the car, nor have the car delivered in the usual way. The team were flexible, and very accommodating with the arrangements to allow me to get the car. Their after sales service was also second to none. Despite the distance from my home I would definitely consider buying from these people again. Their attention to detail was very impressive. Full 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

    Reply from Hollybrook Car Centre on 19/06/20

    Thank you Jonathan. It was a shame that we could not meet. It would of been lovely to have personally delivered the vehicle to you in Northern Ireland and had a couple of days there, I have always wanted to go but never have. If you were local we would of asked you to pop in and we could of resolved the fault ourselves, however the to the stretch of water this could not be done. Hopfully the compensation given will more than cover the job. It was lovely to speak to you and we are pleased that you like the car. All the best. Kind regards. David, Lee and all at Hollybrook.

  • 5

    Excellent and very friendly service

    By Bogdan D on 12 May 2020 | Verified purchase

    I have just had a delivery of my car yesterday. My new vehicle was delivered on time and in showroom condition. I would like to thank the staff and delivery driver for their excellent service. I recommend this company and rate them with a 5 star plus. Thank you for a brilliant service from start to finish. We are really pleased with our new car. Especially very happy with the service we received from Lee online and over the phone. We would definitely recommend Hollybrook Car Centre Southampton as a reliable, helpful and friendly car dealer.

    Reply from Hollybrook Car Centre on 14/05/20

    Hi Benta. Thank you for you kind review. This is David, we only spoke briefly When you originally enquired about the BMW. Lee has been dealing with most of the online sales from home. It is important to us the feedback that we receive as we try to improve all the time. Hopfully we may actually meet and be able to shake hands on your next purchase. All the best and stay safe. Kind regards. David. Lee, and all at Hollybrook Car Centre.

  • 5

    Need to buy during lockdown? No problem.

    By Christopher F on 06 May 2020 | Verified purchase

    Very helpful and friendly service, especially during the lockdown. Door-to-door service for test drive, followed by free delivery. Observed social distance guidelines and cleaning. Overall quite professional.

    Reply from Hollybrook Car Centre on 06/06/20

    Thank you Christopher for your kind review. It was very nice to meet you and your daughter. The transaction was all a pleasure. Hopefully you are now settling in to your home. Hope that your wife is now back in the country and approves with your choice of car. Please do not hesitate to contact us for advice as things may of changed since you were last in the country. Good luck and keep safe. Kind regards. David and all at Hollybrook

  • 5

    Easy transaction. Great customer service

    By Suzanne S on 27 April 2020 | Verified purchase

    From the point of enquiry, communication was excellent. Due to the COVID 19 situation, they were offering home delivery. Car arrived early Saturday and all exchange went smoothly and quickly. Beautiful car exactly as described. Very happy and would recommend dealing with this garage.

    Reply from Hollybrook Car Centre on 29/04/20

    Thank you, it was very nice to meet you both. It was actually a pleasure to deliver the new BMW to you. It was such a scenic journey and took half of the time that it would normally of taken due to hardly any traffic. Thank you also for the detailed honest discription of your part exchange vehicle. I also had the opportunity to stop for a “Lardy Cake “ From the famous bakery on the A303 Near Yeovil So all in all a good day. Good luck and all the best. Kind regards. David and All at Hollybrook

  • 5

    Difficult times call for great people!

    By Patrick B on 21 April 2020 | Verified purchase

    Fantastic experience buying from the Hollybrook team! As an NHS keyworker I needed a new car for work, and they went above and beyond to make this happen! Professional service and extra precautions taken with cleaning etc!

    Reply from Hollybrook Car Centre on 23/04/20

    Thank you Patrick. Is was nice to meet you (at a distance) You are also doing a great job. We are all one way or another dependant on the NHS. Hope that you are pleased with the new Volvo. I took the scenic route on the way home. What a treat that was. All the best. Kind regards. David.

  • 5

    Buying a car

    By Karen B on 13 March 2020 | Verified purchase

    A very helpful team who made my purchase an easy event, well recommend them , they stock interesting cars and slightly different models for the discerning buyer.

    Reply from Hollybrook Car Centre on 29/04/20

    Thank you Karen for your kind review. I am so sorry for the delay in my reply. Due to everything changing so quickly, we had to close the office and are now working well from home. I hope that you are all well, that is the most important thing. The weather has been perfect for scenic drives in the new Z4 but just think of all of the fuel that you are saving. Good luck and thank you. Regards. David and all at Hollybrook

  • 5

    Amazing car centre

    By Liam C on 11 March 2020 | Verified purchase

    Amazing dealership, went the extra mile with helping/assistance. Allowed for yourself to have detailed look at the car/test drive and extremely helpful with paperwork and finance if doing so. Would recommend Hollybrook to anybody A+

    Reply from Hollybrook Car Centre on 29/04/20

    Thank you very much Liam for your kind review. We are glad that it was not a stressful experience for you. I am very sorry for the delay in thanking you for your review. We had to close the office without notice and have been working from home. Hope you enjoy the new car. Good luck and stay safe. And once again, thank you n Kind regards. David and all at Hollybrook

  • 5

    A truley 5 star experience.

    By Gary G on 05 March 2020 | Verified purchase

    If you are looking for a friendly family run used car showroom, then you need to look no further than HollyBrook Car Centre. From the first time I called right through the the purchase of the car they were amazing, and they certinley go the extra mile, Do not hesitate to buy a car from them, I will defintley be back

    Reply from Hollybrook Car Centre on 29/04/20

    Thank you Gary, it was a pleasure to meet you and deliver the new BMW, I am very sorry for the delay in responding to your kind review, unfortunately we had to close the office soon after and are working from our homes. Good luck and stay safe. Regards. David and all at Hollybrook

  • 5

    Great dealer, super car.

    By Jonathan S on 12 February 2020 | Verified purchase

    Very pleased with the car. Great service from the folks at Hollybrook. Definitely recommend.

    Reply from Hollybrook Car Centre on 12/02/20

    Thank you Jonathan. It was nice to meet you. We are please that you are happy with the new E-Class. You were also very pleasant to deal with. We like to think of our customers as future friends. All the best. Kind regards. All at Hollybrook.

Hollybrook Car Centre

023 80702090 07831 587528

Opening times

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 17:00
Sunday Appointment Only

Hollybrook Car Centre

376 Hill Lane Sports Centre,
SO15 7TX