Our customers choose to finance their next vehicle through us because they enjoy the easy and convenient application, simplicity of arranging funds and the security and peace of mind provided by vehicle finance.
Online and from the comfort of your own home, in 3 easy steps
1. Find the vehicle you're interested in through our online showroom
2. Click on the finance section and choose the deposit amount and term
3. Apply through our secure online application and receive a decision within moments
We pride ourselves on making your next vehicle purchase a simple, friendly, hassle free experience so if you have any questions about applying for finance, or would like to speak to us first then please call one of our sales team on 02380 702090 where they will be happy to help with any questions you might have.
2 Minute Application
Complete our simple to use online form below and once submitted, we will get back to you as soon as possible.
INITIAL DISCLOSURE DOCUMENT
It is important you read this document carefully before purchasing any regulated products.
Hollybrook car centre, 376 Hill Lane, Southampton, SO15 7TX. 02380702090. [email protected]
Hollybrook car centre is authorised and regulated by the financial conduct authority. Registration number is 667148.
Permitted activities include acting as a credit broker not a lender.
We are a credit broker and not a lender. We can introduce you to a limited number of lenders and their finance products, we act as their agent for this introduction. We are not an independent financial advisor, we will provide details of products available. We may advise you on products, subject to your personal circumstances, though you are not obliged to take our advice or recommendation.
We do not charge you a fee for our services. We will typically receive commission from whichever lender we introduce you to (either a fixed fee or percentage of the amount you borrow).
Acting as a credit broker we can introduce you to a selected group of lender/brokers (see below) who may be able to help you finance your purchase. This group of lenders/brokers provides us with a range of products which may be suitable for your purchase. We will explain the key features of those products to you.
Motion finance - Motonovo finance - Blue motor finance – cf247- Zuto etc.
Unless we consider it to be appropriate given your personal circumstances, for certain vehicles e.g new, our approach is to introduce you to the lender who are usually able to offer the best available package for you, taking into account interest rates, residual valuations (where applicable) and other contributing factors including: the vehicle, your personal circumstances and the likelihood of a lender to accept an application based on information provided.
Lenders typically pay a commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions; some lenders may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your financial agreement, all of which are set by the lender concerned. If you would like to know the amount of any remuneration we have received from the finance provider, please ask us.
All finance application are subject to status, terms and conditions apply, UK residents only, 18s or over, guarantees may be required.
BASIS OF OUR SERVICE
We have taken steps to ensure that if, in the course of advising you, we make a recommendation; such recommendation will be suitable for your demands and needs at the time the recommendation is made. In assessing your demands and needs we may seek such information about your personal circumstances and objectives as might be relevant in order to enable us to identify your requirements. It is important that youprovide us with accurate and relevant information.
We always aim to provide a first-class service, however if you have any cause for complaint any enquiry can be raised by either email, in writing or by telephoning Hollybrook car centre on 02380 702090. Should you remian dissatisfied you may have the right to ask the financial Ombudsman service to review your case. You should write to the financial Ombudsman service, Exchange Tower, London, E14 9SR. Telephone 0800 023 4567 or 0300 123 9123. Web address: www.financial-ombudsman.org.uk.
Details of Hollybrook car centre authorisation can be found by contacting the FCA on 0800 111 6768 or visiting the FCA's webiste http://www.fca.org.uk/register.
As an organisation we are committed to providing good consumer outcomes, before, during and after a sale.
Before the sale you can expect:
- To have any significant and unusual exclusions or expectations to the policy brought to your attention.
- A clear statement of price, including where applicable a breakdown of any interest charges.
- Details of your cancellation rights and our complaints procedure.
- Copies of your documentation or information as to when documents will be dispatched.
After the sale you can expect:
- Not to encounter any barriers to cancelling your policy within regulatory agreed time frames.
- To have any complaint dealt with in a timely and professional manner.
- If at any time you feel you have not been treated fairly by any member of our staff please contact us at the address or telephone number above.
Under distance marketing rules you have a 14 day period in which to cancel the purchase (cooling off period) of the vehicle. If you are obtaining the vehicle on finance this cooling off period does not apply. Full detail will be provided by the finance company within their pre-contractual information.
CONFIDENTIALITY AND DATA PROTECTION
Your information will only be disclosed/provided to third parties for the purposes of providing, arranging, administering and renewing finance and insurance contract(s) and for the purposes of monitoring and/or enforcing compliance with regulatory rules/codes. For full details of where your information will be sent and the purposes of such data transfer, please ask us.
Your information will be retained for a period of up to twelve years. During this time you have the right to obtain details of the information held and how it has been processed.
If you would like to exercise any of these rights or have any concerns with how we are processing your data then please contact the Data Protection Office at Hollybrook car centre, [email protected], 0238070209. If we are unable to resolve your concerns then you have the right to refer the matter to the information Commissioner's office. Further details about your rights and how to lodge a complaint can be found on the Information Commissioner's office website (www.ico.org.uk/for-the-public).