Customer reviews of Hollybrook Car Centre

By Carol B on 02 August 2020 | Verified purchase

Excellent not pushy, all staff were very helpful, leaving us to look at several cars in our own time.

By Jane P on 24 July 2020 | Verified purchase

Good Service. Delivered car for test drive. Bought car and did not need to visit garage.

Reply from Hollybrook Car Centre on 29/07/20

Thank you Jane. That is very kind of you. It was very nice to meet you. All was a pleasure. Hope that you are enjoying the new Suzuki. Good luck and all the best. All at Hollybrook.

By Jason V on 08 July 2020 | Verified purchase

Great service, awesome people - the process was simple with advise and plenty of useful information. Very accommodating of our requirements.

Reply from Hollybrook Car Centre on 16/07/20

Sorry Jason in the delay of this reply. It Wes very nice to meet you both. It was a pleasure delivering the new Jaguar. You are not within the London congestion zone just in case you do not know. Hope that you enjoy the car. Get touring. All the best and good luck. Kind regards. David, Lee, Jack and all at Hollybrook.

By Michele D on 05 July 2020 | Verified purchase

A first class service from first visit to see the car to second visit to buy ! Could not fault any aspect. Exceptionally friendly and helpful staff right down to collecting me from the station. All paperwork was manged as well as sorting the tax out before I drove away - a great experience, thank you all :-)

Reply from Hollybrook Car Centre on 16/07/20

Very sorry Michele for the delay in this response. That is very kind of you leaving us your feedback. It was very nice to meet you. Hope that you enjoy your new Mini. It is a very smart car. We all appreciate what a good job you do. Good luck for the future. Kind regards. All at Hollybrook.

By SUSAN S on 03 July 2020 | Verified purchase

Great friendly people, a pleasure to do business .would defo buy off them again

Reply from Hollybrook Car Centre on 16/07/20

Thank you Susan. Sorry for the delay in our reply. We have been a bit under pressure. Hope you are enjoying your new convertible. It will make up for your cancelled cruise. It was very nice to meet you both. All the best and good luck. Kind regards. David, Lee and all at Hollybrook

By michelle K on 30 June 2020 | Verified purchase

Incredibly helpful, honest and easy to deal with. Would definitely buy from again.

Reply from Hollybrook Car Centre on 16/07/20

Thank you Michelle. Sorry for the delay our reply. Sorry I did not get to meet you. What a bargain you have there !! Hope that your long trip was worth while. Good luck and thank you. Regards. David and all at Hollybrook

By Butrus A on 20 June 2020 | Verified purchase

Very helpful and friendly staff. Well done David for your honesty and putting new tyres on the car, much appreciated!

Reply from Hollybrook Car Centre on 24/06/20

Thank you very much. It was so nice to meet with you and you family. We hope that you enjoy the new car and that it does not take long to familiarise with all of the specification. I am sure that your son will help. Good luck to you all and a big thank you from All at Hollybrook.

By neil A on 20 June 2020 | Verified purchase

Bought two cars here, albeit years apart. They’re a friendly business run by the same family for around two decades. I found them excellent. Good service, excellent attention to details and honest selling.

Reply from Hollybrook Car Centre on 24/06/20

Thank you Neil. It was very nice to meet you both again. Hope that you enjoy the new BM, We are still getting enquiries on it now from Facebook as the advert stays live for longer. Hopfully we can make it number three in a few years. Good luck and all the best. Regards. David and all at Hollybrook

By JONATHAN F on 18 June 2020 | Verified purchase

I am a key worker and needed to change my car in the middle of the whole Covid crisis. Due to the crisis I was not able to attend the dealership to test drive the car, nor have the car delivered in the usual way. The team were flexible, and very accommodating with the arrangements to allow me to get the car. Their after sales service was also second to none. Despite the distance from my home I would definitely consider buying from these people again. Their attention to detail was very impressive. Full 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Reply from Hollybrook Car Centre on 19/06/20

Thank you Jonathan. It was a shame that we could not meet. It would of been lovely to have personally delivered the vehicle to you in Northern Ireland and had a couple of days there, I have always wanted to go but never have. If you were local we would of asked you to pop in and we could of resolved the fault ourselves, however the to the stretch of water this could not be done. Hopfully the compensation given will more than cover the job. It was lovely to speak to you and we are pleased that you like the car. All the best. Kind regards. David, Lee and all at Hollybrook.

By Martin S on 18 May 2020 | Verified purchase

Very professional service. Excellent communication. Very pleased with the car.

Reply from Hollybrook Car Centre on 06/06/20

It was very nice to meet you and it was a pleasure completing the transaction. Thank you for taking the time and leaving us the review. Your feed back is important to us. You have got yourself a little gem with the 5-Series. I think that we priced that one a little low due to the circumstances at the time. It would probably make a couple of thousand more at this present time. Good luck and thank you. Regards. David and all at Hollybrook