Customer reviews of Hollybrook Car Centre
At Hollybrook Car Centre we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Hollybrook Car Centre
Based on 150 customer reviews
Brilliant car sellers
By Ollie B on 15 June 2018 | Purchase not verified
Hollybrook cars is by far the best dealership I have ever bought from. Purchased a mk5 golf GT exactly a year ago. Within the first few weeks of purchase I had a airbag light fault. The gents here told me to take it a garage I trust and get it repaired. I sent the invoice to them and within a few days I received a cheque covering the costs. The fault came back and they offered to drive all the way to Exeter to pick the car up and repair it, or take it back to the garage and get it sorted, I chose the latter and once again a few days later another cheque came in the post covering all costs. Turns out the fault is very common on the Mk5 golfs and was just a loose connector under the seat. Since then the car has passed an MOT without issue and never missed a beat without anywarning lights. Every garage I've ever been to are so surprised at the quality of the car and the low milage. whenever my friends are in need of a new car, this is the first garage i look at! thanks hollybrook cars!
A professional and courteous service.
By David A on 05 June 2018 | Purchase not verified
When viewing any potential new car, it is important to be left to view the vehicle in your own time, without a salesperson distracting you with facts and figures. Apparently a rare quality today, however, this was the courteous service afforded me when I visited Hollybrook Car Centre recently to purchase a Fiat 500 for my wife. Further to introducing himself, the salesperson left me to look inside and around the vehicle for 20 minutes. This key time allowed me to feel comfortable the car was suitable for my wife. It was immaculate! Another gentleman thereafter accompanied me on a test drive which lasted the necessary time to get a good feel for the car. Throughout the drive there was no pressurised sales pitches, just informal conversation, which was appreciated! Hollybrook Car Centre delivered a low mileage, high specification vehicle with a professional and courteous service. My wife is thrilled with the car. I could not recommend Hollybrook Car Centre more highly!
Excellent service throughout
By Candice H on 20 April 2018 | Purchase not verified
Sold two cars and bought one! Highly professional but friendly guys made the whole procedure painless and pleasant for a lady trying to do this on her own. Fair prices given and cars sold seem good value too! Unlike any other car buying experiences this time or in the past! No pressure and honest too! Thoroughly reccommend to any one buying or selling, so much better then the "big boys" .
By JE H on 20 March 2018 | Purchase not verified
An excellent experience and pleasure dealing with Hollybrook car centre. Car as described and was a pleasure doing business with them.
Mazda 6 estate
By Graham H on 19 March 2018 | Purchase not verified
Very friendly staff and done everything they could to get the car ready for me , kept me informed of the progress , travelled a long to collect car and was ready to go on my arrival Many thanks
Excellent customer service.
By Nick M on 22 February 2018 | Purchase not verified
From start to finish I received excellent customer service from all of the staff at Hollybrook. Communication between us was first rate and when I met the team they were professional but above all they are very nice people. I travelled from Northumberland and it was worth the journey, I was collected at the Airport without any fuss, and I was given plenty of space and time to check the car. I was very impressed with the condition of the car although I was confident before making travel plans as I had been reassured. I bought a Seat Leon Estate at a great price and the purchase was made smoothly. Big thanks to David, Mike, Tom and Lee! ....and yes my wife loves the car.
Excellent all round!
By Barry J on 11 August 2017 | Purchase not verified
From the outset, all staff were very helpful and honest. They do not hassle you and leave you alone to look at and test drive the vehicle. All documents were made available to examine. The deal was straight forward and the vehicle was well prepared on collection. Unfortunately the vehicle developed a fault, which was not visual at the time of purchase and was not the fault of Hollybrook. The speed of correspondence and the action in dealing with the issues has been excellent. Would definitely buy of them again!
How every car sale should be... a fabulous service
By Susie C on 22 July 2017 | Purchase not verified
Our Qashqai was exactly as advertised, the very best condition that we had seen for its age and had been reliably sourced from a company, with FSH. The welcoming, friendly, helpful gentlemen were brilliant; giving us space to 'have a play' when we all arrived, providing a motorway test drive and offering a fair PX for a best-priced, top specification 2015 SUV. We were able to exchange vehicles and drive away within two hours, so were absolutely over the moon! We'll be back and would definitely recommend Hollybrook Car Centre to family and friends.
Excellent customer service, good value decent cars
By Bindy L on 03 June 2017 | Purchase not verified
Very friendly efficient staff, gave us the keys to look at the cars we were interested in. We asked to test drive a car and they let us do so straight away - didn't have to book it in for another time. Nothing was too much trouble. There was no pressure and we ended up buying a lovely Nissan Qashqai. Staff helped us organise tax and insurance there and then so we could drive off worry free. I would highly recommend these guys and we would use them first in future.
The coorrect way to sell a car
By keith c on 08 February 2017 | Purchase not verified
I have been looking for a Lexus 460 for a while now and have travelled to view several , all of which have had faults or not been as advertised. After a few phone calls to Lee at Hollybrook ,he checked things i asked him to check and replayed quickly , we agreed a part ex price and i made the 520 mile round trip to view the Lexus, On arrival the car was EXACTLY as advertised, the agreed part ex price was honoured , all the staff were polite and professional giving me time to view the car and its history / service test drive etc without being pressured in any way. This is how all car sales should be ,very impressed five star service
Hollybrook Car Centre
- 023 80702090 07831 587528
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|Monday||09:00 - 18:00|
|Tuesday||09:00 - 18:00|
|Wednesday||09:00 - 18:00|
|Thursday||09:00 - 18:00|
|Friday||09:00 - 18:00|
|Saturday||09:00 - 17:00|