Customer reviews of Hollybrook Car Centre

By Suzanne S on 27 April 2020 | Verified purchase

From the point of enquiry, communication was excellent. Due to the COVID 19 situation, they were offering home delivery. Car arrived early Saturday and all exchange went smoothly and quickly. Beautiful car exactly as described. Very happy and would recommend dealing with this garage.

Reply from Hollybrook Car Centre on 29/04/20

Thank you, it was very nice to meet you both. It was actually a pleasure to deliver the new BMW to you. It was such a scenic journey and took half of the time that it would normally of taken due to hardly any traffic. Thank you also for the detailed honest discription of your part exchange vehicle. I also had the opportunity to stop for a “Lardy Cake “ From the famous bakery on the A303 Near Yeovil So all in all a good day. Good luck and all the best. Kind regards. David and All at Hollybrook

By Patrick B on 21 April 2020 | Verified purchase

Fantastic experience buying from the Hollybrook team! As an NHS keyworker I needed a new car for work, and they went above and beyond to make this happen! Professional service and extra precautions taken with cleaning etc!

Reply from Hollybrook Car Centre on 23/04/20

Thank you Patrick. Is was nice to meet you (at a distance) You are also doing a great job. We are all one way or another dependant on the NHS. Hope that you are pleased with the new Volvo. I took the scenic route on the way home. What a treat that was. All the best. Kind regards. David.

By Karen B on 13 March 2020 | Verified purchase

A very helpful team who made my purchase an easy event, well recommend them , they stock interesting cars and slightly different models for the discerning buyer.

Reply from Hollybrook Car Centre on 29/04/20

Thank you Karen for your kind review. I am so sorry for the delay in my reply. Due to everything changing so quickly, we had to close the office and are now working well from home. I hope that you are all well, that is the most important thing. The weather has been perfect for scenic drives in the new Z4 but just think of all of the fuel that you are saving. Good luck and thank you. Regards. David and all at Hollybrook

By Liam C on 11 March 2020 | Verified purchase

Amazing dealership, went the extra mile with helping/assistance. Allowed for yourself to have detailed look at the car/test drive and extremely helpful with paperwork and finance if doing so. Would recommend Hollybrook to anybody A+

Reply from Hollybrook Car Centre on 29/04/20

Thank you very much Liam for your kind review. We are glad that it was not a stressful experience for you. I am very sorry for the delay in thanking you for your review. We had to close the office without notice and have been working from home. Hope you enjoy the new car. Good luck and stay safe. And once again, thank you n Kind regards. David and all at Hollybrook

By Gary G on 05 March 2020 | Verified purchase

If you are looking for a friendly family run used car showroom, then you need to look no further than HollyBrook Car Centre. From the first time I called right through the the purchase of the car they were amazing, and they certinley go the extra mile, Do not hesitate to buy a car from them, I will defintley be back

Reply from Hollybrook Car Centre on 29/04/20

Thank you Gary, it was a pleasure to meet you and deliver the new BMW, I am very sorry for the delay in responding to your kind review, unfortunately we had to close the office soon after and are working from our homes. Good luck and stay safe. Regards. David and all at Hollybrook

By Jonathan S on 12 February 2020 | Verified purchase

Very pleased with the car. Great service from the folks at Hollybrook. Definitely recommend.

Reply from Hollybrook Car Centre on 12/02/20

Thank you Jonathan. It was nice to meet you. We are please that you are happy with the new E-Class. You were also very pleasant to deal with. We like to think of our customers as future friends. All the best. Kind regards. All at Hollybrook.

By David G on 03 February 2020 | Verified purchase

Excellent service, warm and friendly atmosphere, purchases a bmw 318d absolutely flawless, always seem to have really nice cars , would 100% recommend to friends

Reply from Hollybrook Car Centre on 06/02/20

Thank You David. I am sorry that I did not get to meet you. I did personally use the BMW for a little while. It is a good one. Great colour as well. I am glad that the boys looked after you. If only they were as warm and friendly to there wives !!! You review is extremely appreciated. Kind regards. David, Tom and all at Hollybrook.

By Andrew C on 30 January 2020 | Verified purchase

A absolute pleasure to deal with from start to finish, friendly, professional, helpful. Very happy with my Mercedes C Class. Would highly recommend.

Reply from Hollybrook Car Centre on 06/02/20

Andrew, thank you for taking the time and leaving us your kind thoughts. Hope you had a good trip back to the English Rivera !! A long trip but you should get to know the new Mercedes well. It is pleasing to hear from you that we were friendly and helpful, but on this occasion I do not believe that we were professional. That a bit over the top !!! Very sorry about the locking wheel nut. All is well that ends well. Kind regards. David, Lee and all at Hollybrook.

By Matt M on 30 January 2020 | Verified purchase

Purchased a Vauxhall Zafira via part exchange. Friendly courteous and professional service.

Reply from Hollybrook Car Centre on 06/02/20

Thank You Matt. It was nice to meet you and your wife. What a small world it is, your wife being a teacher at my old school. Hope that you enjoy the new Zafira. Kind regards. All at Hollybrook car centre.

By Nick T on 29 January 2020 | Verified purchase

Highly recommended in all aspects. Honest, trustworthy and providing a total no pressure experience. All vehicles prepared to the highest standards, with accurate and complete descriptions. One of the best car buying experiences I have ever had.

Reply from Hollybrook Car Centre on 30/01/20

Thank you Nick. That is so kind of you to take the time to leave us some feedback. It does make us all happy, even from the owner, the sales team to the Valeter and even our drivers. , they all do their best and take an interest and try to make any new purchase as smooth as possible. So once again, thank you very much. It is also a pleasure dealing with customers as pleasant as yourselves. All the best. Kind regards. All of the team at Hollybrook Car Centre. “THANK YOU”.